These Terms & Conditions apply to the website:
and to services provided by Xksena Studio, including Permanent Makeup, Brows, Lashes, Makeup and Waxing services.
Please read these Terms carefully before using our website or booking an appointment.
Xksena Studio is a beauty studio based in Dublin, Ireland.
Business name: Xksena Studio
Business address: The Liberties, Dublin, D08 NN96, Ireland
Email: Xksenastudio@gmail.com
Phone: +353 83 208 4318
You may use this website to:
You agree not to use this website in any way that could damage, disable, overload, or interfere with the website or its normal operation.
You must not attempt to gain unauthorised access to any part of the website, server, booking system, or related systems.
We aim to keep all service descriptions, prices, durations and treatment information accurate and up to date.
However, information on the website may be updated from time to time and may not always reflect the most recent changes.
Service prices, durations and availability may vary depending on:
If there is a difference between the website and the online booking system, the booking system or direct confirmation from Xksena Studio will usually apply.
Appointments may be booked through our online booking system, by contacting us directly, or through other approved communication channels.
When booking an appointment, you may be asked to provide:
Please make sure all booking information is accurate.
You are responsible for attending your appointment at the confirmed date and time.
Our online booking may be handled through Altegio or another third-party booking platform.
When you use the booking system, you may be redirected to a third-party website or booking interface.
That platform may have its own terms, privacy policy and payment rules. Please review them before completing your booking.
Xksena Studio is not responsible for technical issues caused by third-party platforms, but we will try to assist where possible.
A 50% deposit is required at the time of booking to secure your appointment.
The deposit is applied toward the total cost of the selected service. The remaining balance is payable at the appointment, unless otherwise stated during the booking process.
Online deposits, prepayments or payments may be processed through Altegio or its payment providers. Xksena Studio does not store full payment card details directly on this website.
By completing a booking and paying a deposit, you agree to the deposit, cancellation, rescheduling and no-show rules that apply to your appointment.
If Xksena Studio needs to cancel your appointment or cannot provide the booked service, we will offer to reschedule your appointment or refund the deposit where appropriate.
Nothing in these Terms affects your statutory consumer rights.
Your appointment is not fully confirmed until you receive a booking confirmation through the booking system, email, SMS, or another official communication channel from Xksena Studio.
If you do not receive confirmation, please contact us before attending.
If you need to cancel or reschedule your appointment, please contact us as soon as possible.
Where possible, we ask clients to provide at least 24 hours’ notice before cancelling or rescheduling an appointment.
If you cancel or reschedule with at least 24 hours’ notice, your deposit may be transferred to a new appointment, where possible.
If you cancel with less than 24 hours’ notice, reschedule late, or do not provide reasonable notice, Xksena Studio may retain the deposit to cover the reserved appointment time and related preparation costs.
Any deposit retention or cancellation fee will only apply where it has been clearly communicated before or during the booking process.
Nothing in these Terms affects your statutory consumer rights.
If you do not attend your appointment and do not notify us in advance, this may be treated as a no-show.
In the case of a no-show, Xksena Studio may:
Any no-show fee or deposit retention will only apply where it has been clearly communicated before or during booking.
Please arrive on time for your appointment.
If you are late, we may need to shorten, adjust, or reschedule your treatment to avoid delaying other clients.
If there is not enough time to safely complete the service, the appointment may need to be cancelled or rescheduled.
In such cases, deposits or booking fees may be affected where this has been clearly communicated during booking.
Some treatments may not be suitable for everyone.
Before certain treatments, we may ask about:
You are responsible for providing accurate and complete information before your treatment.
Xksena Studio may refuse, postpone, or adapt a treatment if we believe it is not suitable or safe at that time.
Information on this website is provided for general guidance only.
It is not medical advice and should not replace advice from a qualified medical professional.
If you have a medical condition, skin concern, allergy, or are unsure whether a treatment is suitable for you, please consult a medical professional before booking.
Treatment results may vary from person to person.
Results can depend on factors such as:
We aim to provide natural-looking, balanced and carefully performed treatments, but we cannot guarantee identical results for every client.
Before and after images shown on the website are examples only and may not represent the exact result you will receive.
Permanent makeup treatments involve pigment being implanted into the skin and require careful consultation, preparation and aftercare.
Permanent makeup results may soften, fade, or change over time.
A touch-up appointment may be recommended depending on the treatment and healing result.
Failure to follow aftercare instructions may affect the final result.
Xksena Studio is not responsible for results affected by incorrect aftercare, undisclosed contraindications, or external factors outside our control.
For some services, preparation and aftercare instructions may be provided before or after your appointment.
You agree to follow any preparation and aftercare guidance provided by Xksena Studio.
Failure to follow these instructions may affect treatment safety, healing, comfort, or final results.
Some treatments may be restricted by age.
Xksena Studio may request proof of age before providing certain services.
For clients under 18, parental or guardian consent may be required, depending on the treatment and applicable requirements.
We reserve the right to refuse treatment where age requirements are not met.
Xksena Studio reserves the right to refuse or discontinue a service where:
Prices are shown in euros unless stated otherwise.
Prices may change from time to time.
Promotions, discounts and special offers may be subject to specific terms, expiry dates, service limitations or availability.
Unless clearly stated, promotions cannot be combined with other offers.
If Xksena Studio offers gift cards, vouchers, packages or prepaid treatments, additional terms may apply.
These may include:
Such terms will be provided at the time of purchase or booking.
Refund eligibility depends on the nature of the service, timing of cancellation, payment method, booking terms and applicable consumer law.
Where a refund is due, we will process it using the appropriate payment method where possible.
If Xksena Studio cannot provide a booked service, we will offer to reschedule the appointment or refund the deposit where appropriate.
Nothing in these Terms affects your statutory consumer rights.
If you believe you are entitled to a refund, please contact us at:
These Terms do not limit or remove any rights you have under applicable consumer protection law.
If a service is not provided with reasonable care and skill, or if there is a problem with a service, you may have legal rights.
If you have a concern about a service, please contact us as soon as possible so we can review the matter.
All content on this website, including text, images, layout, graphics, service descriptions and branding, is provided for general information and business presentation.
We may update, change or remove website content at any time.
We do not guarantee that the website will always be available, error-free or uninterrupted.
Unless otherwise stated, all website content belongs to Xksena Studio or is used with permission.
You may not copy, reproduce, distribute, modify or use website content for commercial purposes without written permission.
This includes:
Before and after images are shown for informational and portfolio purposes.
They represent individual client results and should not be treated as a guarantee of outcome.
You may not copy, reuse or distribute these images without permission.
This website may contain links to third-party websites or platforms, including:
We are not responsible for the content, privacy practices, security or terms of third-party websites.
Please review the relevant third-party terms before using those services.
Your personal data is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect personal data.
This website may use cookies and similar technologies.
Please review our Cookie Policy or Cookie Declaration for more information about cookies used on this website and how you can manage your preferences.
To the fullest extent permitted by law, Xksena Studio is not responsible for:
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
By continuing to use the website or book services after changes are posted, you agree to the updated Terms.
These Terms & Conditions are governed by the laws of Ireland.
Any disputes will be handled in accordance with applicable Irish law and consumer protection rules.
If you have any questions about these Terms & Conditions, please contact:
Xksena Studio
Address: The Liberties, Dublin, D08 NN96, Ireland
Email: Xksenastudio@gmail.com
Phone: +353 83 208 4318