This Privacy Policy explains how Xksena Studio (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit our website, contact us, submit an enquiry, or book an appointment through our online booking system.
This Privacy Policy applies to the website:
and to personal data processed in connection with enquiries, appointments and online bookings related to Xksena Studio.
Xksena Studio is a beauty studio based in Dublin, Ireland, providing services including Permanent Makeup, Brows, Lashes, Makeup and Waxing.
For the purposes of data protection law, Xksena Studio is the data controller for personal data collected through this website and related business communications.
Business name: Xksena Studio
Business address: The Liberties, Dublin, D08 NN96, Ireland
Email: Xksenastudio@gmail.com
Phone: +353 83 208 4318
If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us using the details above.
We may collect and process the following types of personal data.
When you submit a form on our website, we may collect:
When you book an appointment online, the booking process may be handled through a third-party booking platform, such as Altegio.
Depending on the booking form and service selected, the booking platform may collect:
Please note that online booking may take place on a third-party platform. That platform may process your data under its own privacy policy and terms.
For some beauty treatments, we may need to understand relevant information that could affect your treatment, such as:
We only ask for this type of information where it is relevant to the service, consultation, safety, suitability of treatment or aftercare.
When you visit our website, certain technical information may be collected automatically, including:
This data may be collected through website hosting, analytics tools, cookie consent tools or embedded third-party services.
If you contact us by email, phone, social media or through another communication channel, we may keep a record of that communication in order to respond to you and manage our relationship with you.
We collect personal data when:
We may also receive data from third-party service providers used to operate the website, manage bookings, process payments, or analyse website performance.
We use your personal data for the following purposes.
We use your contact details and message content to respond to questions, consultation requests or service enquiries.
We use booking-related information to:
Where relevant, we may use treatment-related information to assess whether a service is suitable for you and to provide appropriate care, recommendations and aftercare guidance.
We may use technical and usage data to:
We may process certain data where necessary to comply with legal, accounting, tax, regulatory or insurance obligations.
We use a cookie consent tool to record and manage your cookie preferences.
If marketing tools are used in the future, we will only use your personal data for marketing purposes where we have a lawful basis to do so, such as your consent or another basis permitted by applicable law.
You can withdraw marketing consent at any time.
Under GDPR, we must have a legal basis for processing personal data. Depending on the context, we may rely on the following legal bases.
Where processing is necessary to provide a service you requested, such as booking or managing an appointment.
Where processing is necessary for our legitimate business interests, such as responding to enquiries, managing customer relationships, improving the website, preventing fraud, and maintaining service quality.
We only rely on legitimate interests where your rights and freedoms do not override those interests.
Where you have given consent, such as for optional cookies, analytics, marketing communications, or certain sensitive information where required.
You may withdraw consent at any time.
Where processing is necessary to comply with legal, tax, accounting, regulatory or insurance obligations.
In limited cases, information you provide may relate to health, allergies, skin conditions or other sensitive matters relevant to a beauty treatment.
Where this applies, we will only process such information where necessary and where we have an appropriate legal basis under data protection law, such as your explicit consent or another basis permitted by law.
Our website may link to or integrate with Altegio or another online booking platform.
When you use the online booking system, your personal data may be processed by the booking provider in order to manage appointment availability, service selection, staff scheduling, customer notifications and, where enabled, payment or deposit processing.
Xksena Studio does not control every aspect of how third-party booking platforms process data. You should review the privacy policy and terms of the booking provider before completing a booking.
Where online payments or deposits are available, payment processing is handled by the booking platform or its payment providers. We do not store full payment card details directly on this website.
If online payments, deposits or prepayments are enabled, payment details may be processed by third-party payment providers through the booking system.
We may receive limited payment-related information, such as:
We do not intentionally collect or store full credit card details through this website.
Our website may use cookies and similar technologies.
Cookies are small files placed on your device that help websites function, remember preferences, analyse performance or support marketing features.
We may use the following types of cookies.
These are required for the website to function properly and cannot usually be disabled through our website systems.
These help remember choices you make, such as cookie preferences.
These help us understand how visitors use the website, which pages are visited, and how the website can be improved.
Analytics cookies will only be used where enabled and where required consent has been obtained.
These may be used to support advertising or remarketing activity. We do not use these unless they are enabled and appropriate consent has been obtained.
We use a cookie consent tool to help manage cookie preferences. You can change your cookie preferences at any time through the cookie banner or cookie settings link, where available.
For more information, please see our Cookie Policy.
We may use Google Analytics or similar analytics tools to understand website traffic and performance.
If Google Analytics is enabled, it may collect information such as:
Google Analytics and similar tools will be configured in line with applicable privacy and cookie consent requirements.
If Google Analytics is not currently active, this section applies only if and when such tools are enabled.
Our website may include Google Maps or links to Google Maps to help visitors find our studio location.
When you interact with Google Maps, Google may process personal data according to its own privacy policy. This may include technical data, location-related data or information associated with your Google account, depending on your settings and how you use Google services.
Our website may include embedded or linked content from third-party services, such as:
Embedded content from other websites behaves as if you visited those websites directly. These third parties may collect data, use cookies, track interactions or apply their own privacy practices.
We recommend reviewing the privacy policies of any third-party services you interact with.
We may share personal data with trusted third parties where necessary to operate our business and provide services.
These may include:
We do not sell your personal data.
Some third-party providers we use may process data outside Ireland, the European Economic Area or the United Kingdom.
Where personal data is transferred internationally, we rely on appropriate safeguards where required by data protection law. These may include adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.
We keep personal data only for as long as necessary for the purpose for which it was collected.
Retention periods may vary depending on the type of data:
Where data is no longer needed, we will delete it, anonymise it or securely archive it.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include:
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.
Under GDPR, you may have the following rights in relation to your personal data:
To exercise your rights, please contact us at:
We may need to verify your identity before responding to certain requests.
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Irish Data Protection Commission.
Supervisory authority: Data Protection Commission, Ireland
We will only send marketing communications where we have a lawful basis to do so.
If you subscribe to marketing emails or promotions, you can unsubscribe or withdraw consent at any time by following the unsubscribe link or contacting us directly.
At the moment, if the website does not include a newsletter or email marketing subscription, this section applies only if such features are introduced in the future.
We may maintain profiles on social media platforms such as Instagram, Facebook or other platforms.
If you interact with us through social media, the relevant platform may process your data according to its own privacy policy.
We are not responsible for the privacy practices of social media platforms.
Our website and services are not directed at children.
Some beauty services may require parental or guardian consent depending on the client’s age, the nature of the treatment and applicable legal or business requirements.
We do not knowingly collect personal data from children without appropriate consent where required.
Our website may contain links to third-party websites, including booking platforms, social media pages, map services or other external resources.
We are not responsible for the privacy practices, content or security of third-party websites.
You should review the privacy policies of those websites before providing personal data.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions about this Privacy Policy or how your personal data is processed, please contact:
Xksena Studio
Address: The Liberties, Dublin, D08 NN96, Ireland
Email: Xksenastudio@gmail.com
Phone: +353 83 208 4318